We're recruiting now...

VACANCIES – Full-Time and Part-Time

Our new retirement village Nonsuch Abbeyfield opened in January 2020.

We are recruiting for full-time, part-time and volunteer vacancies NOW.

As our new retirement village is nearing completion and we are preparing to welcome the first residents. We have a number of full-time and part-time vacancies to fill.

We are also extending our volunteer team to help cement new relationships between the village and the wider community.

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Maintenance and Repairs

Full-time and part-time

Apply NOW

Cleaning

Several part-time positions starting now

Apply NOW

Reception and Front of House

Full-time / Job Share

Apply NOW

Catering Staff

Part-time waiting and kitchen staff including weekends

Apply NOW

Gardening and Garden Maintenance

Volunteers

Apply NOW

Art and Crafts

Volunteers

Apply NOW

Fitness Suite

Volunteers

Apply NOW

Shop and Front of House

Volunteers

Apply NOW

Club and Cinema

Volunteers

Apply NOW

Social, Games and Company

Volunteers

Apply NOW

Resident Liaison

Volunteers

Apply NOW

Full-Time and Part-Time

Catering Staff

Full and Part-Time

 

 

Catering Staff

We have various catering roles both for waiting staff and kitchen staff.

POSITION TYPE: Full and part-time, including weekends

START DATE:    ASAP

ESSENTIAL:

  • Experience in a similar role
  • Excellent people skills
  • Excellent time management skills and record keeping

DESIRABLE: Experience with older people

HOURS: Full Time and Part-time 

Full time chef – Chef job advert

Weekend Chef – Weekend chef advert

Front of house catering – FOH job advert

How to Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to work with us
    2. what qualities you believe are important for this role and how you have demonstrated those qualities
    3. an indication of availability including number of hours and weekend working

References: two references will be required. Enhanced DBS check.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Maintenance Person

FOR

ABBEYFIELD  SOUTHERN OAKS

5 Days in 7 

 

 

Maintenance and Repairs

We are recruiting for a position as general maintenance person across our sheltered homes. Competetive Salary and Annual Leave Entitlement  offered.

Tasks to include odd jobs, painting, changing light bulbs, erecting shelves and general maintenance.

POSITION TYPE: 5 days out of 7

START DATE:       ASAP

ESSENTIAL:

  • Demonstrable skills across carpentry, plumbing, electrics, general fixing and repairs.
  • Able to drive

DESIRABLE: 

HOURS: 10am to 4pm

How to Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to work with us
    2.  the maintenance categories in which you are particularly qualified or experienced
    3. an indication of your availability.

References:

Two references will be required.

Enhanced DBS check is required.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Cleaning

Part-Time

 

 

Cleaning

We are recruiting for several part-time positions for cleaning and upkeep of the common parts, club, cinema, fitness suite, arts studio and other shared amenities.

POSITION TYPE: Part-time

START DATE:       ASAP 

ESSENTIAL:

  • Experience in a similar role
  • Excellent people skills
  • Excellent time management skills and record keeping

DESIRABLE: Experience with older people

HOURS: Part-time

How to Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to work with us
    2. an indication of your availability including weekend working.

References: two references will be required. Enhanced DBS check.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Reception and Front of House

PART-Time

 

 

Reception

Combined roles as front of house and welcoming new residents.

POSITION TYPE: Part-time / Job Share

START DATE:       ASAP

ESSENTIAL:

  • Experience in a similar role
  • Excellent people skills
  • Excellent time management skills and record keeping

DESIRABLE: Experience with older people

HOURS: Part-time

How to Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to work with us
    2. what qualities you believe are important for this role and how you have demonstrated those qualities
    3. an indication of your availability including weekends

References: two references will be required. Enhanced DBS check.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Relief House Manager

Part-Time

 

 

Relief House Manager – Sheltered Housing

We are recruiting for two part-time relief house managers for our houses. In particular Sutton and Cheam Area

POSITION TYPE: Part-time

START DATE:      ASAP

ESSENTIAL:

  • Experience in a similar role
  • Excellent people skills
  • Excellent time management skills and record keeping

DESIRABLE: Experience with older people

HOURS: Part-time ideally 2 to 3 days per week

How to Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to work with us
    2. an indication of your availability including weekend working.

References: two references will be required. Enhanced DBS check.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Maintenance Person

FOR

ABBEYFIELD  SOUTHERN OAKS

5 Days in 7 

 

 

Maintenance and Repairs

We are recruiting for a position as general maintenance person across our sheltered homes. Competetive Salary and Annual Leave Entitlement  offered.

Tasks to include odd jobs, painting, changing light bulbs, erecting shelves and general maintenance.

POSITION TYPE: 5 days out of 7

START DATE:       ASAP

ESSENTIAL:

  • Demonstrable skills across carpentry, plumbing, electrics, general fixing and repairs.
  • Able to drive

DESIRABLE: 

HOURS: 10am to 4pm

How to Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to work with us
    2.  the maintenance categories in which you are particularly qualified or experienced
    3. an indication of your availability.

References:

Two references will be required.

Enhanced DBS check is required.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Volunteers

TRUSTEES

with finance experience

 

 

Trustees.

What could you bring to the board of a charity that is passionate about providing older people with supported independent living for companionship and social interaction to diminish the effects of loneliness and isolation?

POSITION TYPE:  Volunteer

START DATE:       ASAP

Apply by: 3rd October 2022

COMMITMENT:

  • Quarterly Board meetings
    Quarterly Committee meetings (2-3 hours)
    Trustees with the capacity to do so also have the opportunity to support occasional projects working with the CEO and wider leadership team.
  • UNPAID; Expenses covered in line with Policy

How To Apply:

Abbeyfield Southern Oaks Finance Trustee Candidate Pack July 2022

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Bar Manager

Volunteer

 

 

Bar Manager

At Nonsuch Abbeyfield we have a lovely Bar area which overlooks the Sports Field. There is an open terrace leading out from the area enabling residents and families to enjoy the views and beautiful weather. There is also a brand-new Pool Table installed. We do have a licence here which enables us to run the Bar.   We now need a Volunteer/s  to run side by side with TNS ( catering Company) and Joanne Taylor, Community Manager in opening up this area.

POSITION TYPE:  Volunteer

START DATE:       ASAP

ESSENTIAL:

  • Excellent organisational skills
  • Excellent interpersonal skills

DESIRABLE: Experience with older people

HOURS: Flexible and by agreement.

How To Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to join our team of volunteers
    2. what you think are the most important attributes for this role and how you have demonstrated them
    3. an indication of your availability including weekends

References: two references will be required. Enhanced DBS check.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

DRIVER

Volunteers

 

 

Drivers

We are seeking volunteers who are able to drive a mini bus, or the like.  This role is paramount in ensuring that residents are able to get out and about, transporting residents from our other 4 houses, located within an 8-mile area, to Nonsuch and back.  Possible day trips.

Days and times to be decided.

POSITION TYPE: Volunteer

START DATE:       ASAP

ESSENTIAL:

  • Excellent organisational skills
  • Excellent interpersonal skills

DESIRABLE: Experience with older people

HOURS: Flexible and by agreement.

How To Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to join our team of volunteers
    2. what you think are the most important attributes for this role and how you have demonstrated them
    3. an indication of your availability including weekends

References: two references will be required. Enhanced DBS check.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Resident Liaison

Volunteers

 

 

Resident Liaison

We are looking for volunteers to act as liaison between residents and the administration team. This will be particularly important in welcoming new residents to the village and helping them to settle in and enjoy the wonderful facilities available..

POSITION TYPE: Volunteer

START DATE:       ASAP

ESSENTIAL:

  • Excellent organisational skills
  • Excellent interpersonal skills

DESIRABLE: Experience with older people

HOURS: Flexible and by agreement.

How To Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to join our team of volunteers
    2. what you think are the most important attributes for this role and how you have demonstrated them
    3. an indication of your availability including weekends

References: two references will be required. Enhanced DBS check.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Gardening and garden Maintenance

Volunteers

 

 

Gardening and Garden Maintenance

We are looking for volunteers to maintain and develop the garden spaces around the retirement village. Equipment will be provided.

POSITION TYPE: Volunteer

START DATE:      ASAP

ESSENTIAL:

  • Experience of maintaining large spaces,
  • A regular commitment,
  • Knowledge and experience of plants and trees throughout the growing year

DESIRABLE: The capacity and creativity to develop garden areas in line with established design

HOURS: Flexible and by agreement. Weekly and seasonal.

How to Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to join our team of volunteers
    2. which tasks and activities you are able to offer
    3. an indication of your availability

References: two references will be required. Enhanced DBS check.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Arts and Crafts

Volunteers

Arts and Crafts

We are looking for volunteers to teach and mentor art and crafts in our new art and craft studio. Our beautiful new studio is designed to cater for a range of activities from knitting and embroidery to painting and papier mache.

POSITION TYPE: Volunteer

START DATE:    ASAP

ESSENTIAL:

  • Demonstrable skills in two or three examples of arts and crafts,
  • The ability to engage all levels of ability

DESIRABLE: Teaching experience

HOURS: Flexible and by agreement. Weekly classes.

How to Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to join our team of volunteers
    2. which crafts you would like to teach
    3. an indication of your availability, and
    4. a selection of images (max 10) of your own work.

References: two references will be required. Enhanced DBS check.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Fitness – Exercise Class

Volunteers

 

 

Fitness Suite

We are looking for volunteers to take fitness classes in our new fitness suite. Our fitness suite is designed to cater for a range of activities which encourage movement, flexibility and well-being. We are also interested in anyone who can teach nutrition tailored for older people.

POSITION TYPE: Volunteer

START DATE:       ASAP

ESSENTIAL:

  • Demonstrable skills in physical exercise e.g. yoga, dancing, balance, movement and stretching,
  • The ability to engage all levels of ability
  • Qualifications and insurance for taking classes

DESIRABLE: Experience with older people

HOURS: Flexible and by agreement. Weekly classes.

How To Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to join our team of volunteers
    2. which exercise categories you are qualified to teach
    3. an indication of your availability, and
    4. confirmation of insurance cover.

References: two references will be required. Enhanced DBS check.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Shop and front of house

Volunteers

 

 

Shop and Front of House

We are looking for volunteers for our shop and occasional cover for front of house. Previous retail/reception experience will be very helpful in working with our electronic payment and stock management system.

POSITION TYPE: Volunteer

START DATE:       ASAP

ESSENTIAL:

  • Excellent interpersonal skills
  • Familiarity with retail environment

DESIRABLE: Experience with older people

HOURS: Flexible and by agreement.

How To Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to join our team of volunteers
    2. an indication of your availability including weekends

References: two references will be required. Enhanced DBS check.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Club and Cinema

Volunteers

 

 

Club and Cinema

We are looking for volunteers for our club room and in-house cinema. Previous retail or serving experience will be very helpful in working with our electronic payment and stock management system.

POSITION TYPE: Volunteer

START DATE:       ASAP

ESSENTIAL:

  • Minimum age 18 years
  • Excellent interpersonal skills
  • Familiarity with retail environment

DESIRABLE: Experience with older people

HOURS: Flexible and by agreement.

How To Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to join our team of volunteers
    2. an indication of your availability including weekends

References: two references will be required. Enhanced DBS check.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

Social, Games and Company

Volunteers

 

 

Social, Games and Company

We are looking for volunteers to support our social activities, engage in games and conversation.

POSITION TYPE: Volunteer

START DATE:       ASAP

ESSENTIAL:

  • Minimum age 18 years
  • Excellent interpersonal skills
  • Familiarity with card and board games and other activities

DESIRABLE: Experience with older people

HOURS: Flexible and by agreement.

How To Apply:

  1. A short CV (max 2 pages),
  2. a letter describing
    1. why you would like to join our team of volunteers
    2. an indication of your availability including weekends

References: two references will be required. Enhanced DBS check.

Send by email 

joanne.taylor@abbeyfieldsouthernoaks.org

for help phone 020 8394 0050 and ask for Jo or Martin

 

What our residents say

“I moved into Abbeyfield Purley 6 months ago and would highly recommend living here. I like the social side of having people to talk to and having our meals together while also having my own room and space. Brenda the house manager is a lovely person and has really helped me settle in here after my husband died, plus Gill and Anthea too.”

What our residents say

“Mel and the Abbeyfield team were very helpful when I was looking to move here, arranging visits so I had a good feel for living here and making my move go smooth.
The Friends of Abbeyfield put on social events like games evenings and outings for example to the garden centre.”

What our residents say

“I like Abbeyfield being near the centre of Purley, close to Tesco and other shops, bus stop and Purley library. It’s living in a community but with the freedom to continue with activities outside the house if you wish.”

What our residents say

“Abbeyfield supplies the best of all worlds.
The feeling of comforting support and the freedom to spend one’s time as wished are much appreciated, as is the pleasant accommodation. These coupled with the pleasure of mealtimes shared with extremely friendly residents, excellent food expertly prepared by the House Manager, for whom it seems nothing is too much trouble makes Abbeyfield a great place to be!”

What our residents say

“I was made most welcome by Committee members, staff and residents. I also appreciate the friendship of my ‘shadow’ – a wonderful bonus.” 

What our residents say

“We have our own space and are able to do our own thing, which has always pleased me. The Housekeeper plays a big part in this, advises if requested, but never interferes. I enjoy the outings and visits to see my grandchildren. I also look forward to visits from my ‘shadow’, who calls regularly.”

What our residents say

“I received a very friendly welcome when I came to Abbeyfield both for my trial week and now permanently.
Brenda did everything she could to make the move an easy one. – answering questions and explaining anything I didn’t understand.

The other residents were and are very friendly. Everyone seems interested in all that is going on.It is also a great blessing to have so many volunteers interested in helping in many ways.”

Resident – Purley Knoll

What families say

“Pre-Abbeyfield Mum didn’t have any social interaction, so her life has been enriched here.” (son)

What families say

“She particularly liked being in the spacious garden, being able to potter about and tend the beds.  She has enjoyed the social side of being in Abbeyfield Purley Knoll, especially the opportunities to visit garden centres and Anne Carrington’s home and garden.  She has made good friends with many of the staff and committee members over the years.  I know she hoped to live out her years at Abbeyfield but unfortunately her dementia has meant she needs 24 hour specialist care now.  Adaptations such as arranging carers to help with medication were accommodated which meant she could live at Purley Knoll for longer, which I think she has appreciated.  She has been able to live more independently that she would’ve done for this long by having the support of the staff at Abbeyfield, and this has meant she didn’t need a Care Home until now.  For this the family are very grateful. ” (granddaughter)

What families say

“My father has now been a resident of Abbeyfield House in Purley for a few months, and I cannot praise the house and the organisation enough.

It was a difficult decision to move dad into a residence, but it has been a great success all around. The office administration and Brenda (the house manager) all worked very hard to ensure a smooth transition into Abbeyfield for us all.

Dad quickly settled into the house and has found he has his independence back due to the location of the house being so close to the town centre. He can now get to the doctors, shops and his club all by walking, which has been excellent for his health and well-being.

I would happily recommend Abbeyfield to anyone – it really is a home from home, and when it sadly becomes too difficult for an older person to stay alone, it is the absolute best alternative to their being in their own home.

T. Delgrosso (daughter of resident)

What families say

My mum, Emily, is nearly 97 and fiercely independent. She has lived in her flat for the past 36 years and had no intention of moving under any circumstances. However, after a fall her flat became unsuitable for her and I had to find somewhere for my mum.

After lengthy discussions about care homes, sheltered housing etc, I decided to go for assisted living much to her disgust.

After the two week trial period we were well on our way to settling, and much to the family’s surprise, this is the best thing we could have done for her. My mum is really settled in her room now and the social isolation she was experiencing at home is long gone. This gives me peace of mind.

The whole experience has been good for everyone. I just wished we had persuaded her sooner.

The house is ideal: a small number residents which is perfect since not everyone wants to go into a big, rambling home. It’s homely, and my mum thinks Tracey the house manager is the best thing since sliced bread.. so I’m now obsolete!!

Many thanks to those that made it an easy transition . Carol Message, August 2019

A Special Story

I became a resident in August 1998 and since then 2 Purley Knoll has been my home for 20 years, and I have seen the building enlarged with a beautiful garden and conservatory lovingly created, the Committee work tirelessly arranging fund raising events, garden parties, games and fitness routines.

Abbeyfield made a great fuss of me when I became 100 years old. Yes, I received my letter from the Queen. My birthday cards and pictures remained strung out across my wall for a year or more. It was nearly 20 years to the day

when I had to leave Abbeyfield, nearing 104, I was not able to live as independently or as safely as I could without extended support.

Abbeyfield retained my dignity and privacy and maintained in house companionship in equal measure. My weekly Church magazine brought to me by a Volunteer from the House Team kept me in-touch with my faith. These Abbeyfield years were most happy and many who knew me could and would pop in to see me, but the list gets shorter each year.

O.H Purley Resident 1998 – 2018.

News and Updates

Grand Opening of Nonsuch Abbeyfield

Grand Opening of Nonsuch Abbeyfield

by | Apr 17, 2022 |

Nonsuch Abbeyfield was officially opened by local journalist and television presenter Andrea Mclean who cut the ribbon and Epsom & Ewell Mayor Peter O'Donovan who unveiled the plaque. Local MP Chris Grayling and members of the Abbeyfield trustees team were also...

My time at York Road

My time at York Road

by | Nov 2, 2021 |

The best way to talk about my 11 years at York Road is to think of Family. Soon after arriving, it became clear that that is what Jean Thompson wanted. For most of the time, that is what we were. We were fortunate in that our fellow residents were all able to "get...

FAQ

Frequently Asked Questions

What is 'supported housing'?

Supported housing is for people who are still able to care for themselves and wish to remain independent. They most likely do not want the responsibilities of maintaining a house or flat or a garden but they are not ready to go into a care home. They may also like extra support for things like meals, cleaning and most of all they would like the company of others if they wish. Our supported housing offers that extra help: someone around to offer a bit of security in case they fall or feel unwell. Supported housing is not for people who need more dedicated care. Supported housing is offered at The Old House, Purley Knoll, York Road and Mulgrave Road.

What is 'independent living with extra care'?

Our new facilities at Nonsuch Abbeyfield will offer much greater support for different degrees of independence. We understand that people want to stay in their 'own home' for as long as possible and Nonsuch will offer a wider range of services so that people can stay independent for longer. There is a mix of leasehold and rented apartments which are arranged around a community hub.

You can see much more about the services on the Nonsuch Abbeyfield website.

Is it possible to stay for a while to see if I like it?

Yes! So often people are very reluctant to give up their own home and it takes time to adjust to the idea. We support potential residents and their families in helping with that transition. Staying with us is often the good experience that helps with the decision to become a permanent resident.

We have a four stage process:
1. A viewing of available rooms at the houses.
2. An invitation to lunch to meet the other residents.
3. Completion of our application form to ensure we are a good fit for each other. If you decide to proceed to the next stage, we can arrange a short stay.
4. If all goes well, we agree a date when you can move in.

Can residents have pets?

We do understand how important pets are to older people and we welcome visiting dogs at with their owners. Sadly, we are unable to cater for resident dogs or pets at the houses. Pets will be very welcome at the new development, Nonsuch Abbeyfield.

How often can residents have guests?

As often as they like. Friends and family can join residents for lunch or supper (a little notice is required). In summer the gardens are a glorious place to meet with friends over a cup of tea or a gin and tonic.

Is it possible to have a microwave?

Yes. Each room has a small kitchenette for the preparation of breakfast, drinks and snacks. Residents make their own breakfast which means they are free to choose their own time according to their personal routine.

What happens if I need an operation and some time recuperating?

If you need in-hospital medical treatment and you require extra help for a period, then we work with you and your family or sponsor to make arrangements for that extra care. We do not have facilities for full-time nursing over an extended period.

What other services are available?

Each house has a chiropodist and a hairdresser who visit regularly. Some residents like help with cleaning their own room.

Abbeyfield Southern Oaks requires all contractors, paid by them, to have appropriate insurance cover and a current DBS.

Residents or whoever pays for a service, other than by a Abbeyfield Southern Oaks contractor, for work inside their apartment/bedroom need to make their own safety checks that the person has appropriate insurance cover plus a current DBS certificate and inform the House & Operations Managers of the person’s details for fire and insurance purposes.

How much is the rent and charges?

The rental varies from house to house and room to room. There are a small number of rooms which are not en-suite and they attract a lower rental. There is a one-off charge which includes rent, services charges for maintaining and repairing the house, staff costs, 2 home-cooked meals each day, cleaning and care of the common parts, utilities and council tax. Residents cater for their own breakfast and drinks and each room has a small kitchenette. The only extra charge would be for your own phone line and for any additional care needs. For a full breakdown, please contact us.

How often is the rental increased?

A rent review takes place annually in March and is effective from 1 April in each year. However, if a resident joins the community part way through the year then their rent will not be reviewed until the following year's review. For example, if you join us in June 2019 then your rent will not be reviewed until 1 April 2021.

What kind of activities are available to residents?

There are so many activities organised both for and by the residents. It is an essential part of what we do to support social interaction to maintain good health, physically, emotionally and spiritually. Residents have frequent gatherings over coffee and tea, there are exercise classes, games and crafts, volunteers are regular visitors to help with new skills or assist with projects. There are frequent visits to other Abbeyfield homes, trips out to the coast or other places of interest, birthday parties, entertainers, the list goes on and we are always looking for new ideas to keep our lively residents on their toes.

How much interaction is there with the other houses?

There is already a good deal of interaction with other houses and this will become more frequent when the facilities at Nonsuch Abbeyfield are commissioned. Nonsuch is designed as a community hub with a full range of rooms and services including a cinema with comfortable seats, a spa, hairdresser, spaces for musical and craft activities and a restaurant.

What are the parking arrangements?

There is on-site parking at The Old House, Purley Knoll and Mulgrave Road and additional on-street parking at no charge. Purley Knoll also has pay and display. York House has on-street parking.

Can residents invite guests for meals?

Yes they can. We encourage residents to stay in touch with friends and family. Joining for lunch or supper is a very good way of sharing their life with friends. We ask for a little advance notice so we can make sure we cater for everyone!

How should I complain if there is a problem?

We have a very simple complaints procedure which you can download by clicking the link below. "Complaints Procedure"

 

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